DemoShots support

Help with recording, editing, and export.

DemoShots is currently preparing for beta. These guides cover the local extension workflow and the most common recovery steps.

Getting started

Install and open DemoShots

Install the extension from its Chrome Web Store listing, pin DemoShots to the Chrome toolbar, and select the icon to open the Recording Studio. The public listing link will appear here after the beta is approved.

Record a source

Choose the current tab or Chrome’s protected tab, window, or screen picker. Camera, microphone, and source audio remain optional. Chrome blocks recording on restricted browser pages.

Stop and edit

Use Stop and edit in the DemoShots toolbar popup, the pinned red recording tab, or the configured keyboard shortcut. The completed recording opens in the local editor.

Generate captions

Captions require a recording made with microphone capture enabled. On first use, choose Download model and keep the editor open while the Whisper model downloads and initializes locally.

Export a video

Choose Export in the editor and keep the tab open until rendering finishes. Rendering is performed on your device, so long or high-resolution projects may take more time.

Delete local data

Delete a recording from the local recording library to remove its media and project. To remove all DemoShots data, remove the extension or clear its extension storage through Chrome.

Troubleshooting

Before contacting support

  1. Confirm you are using Chrome 116 or newer.
  2. Reload the page you want to record after installing or updating DemoShots.
  3. Confirm Chrome has access to the camera or microphone you selected.
  4. Keep the Recording Studio, editor, and export tab open during active work.
  5. Retry in a normal HTTPS page rather than a restricted Chrome page.

Still stuck?

Contact DemoShots

Email hello@demoshots.com with your Chrome version, the step that failed, and the exact error message. Do not send private recordings, passwords, or confidential page content unless support specifically asks for a safe sample.

Email support